faq overview - Care for life

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Sustainability

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Frequently asked questions and contact information

On this page you will find answers to frequently asked questions and contact information for further questions.

Frequently asked questions

Payment

Which payment methods can I use at CL Cosmetic?

Is payment on the CL Cosmetic website secure?

Further questions

Delivery

How can I track the status of my order with CL Cosmetic?

What delivery options does CL Cosmetic offer?

Further questions

My order

Can I cancel my order if I have ordered the wrong item?

What can I do if my order is incorrect?

Further questions

Returns

Can I return my products to CL Cosmetic?

Are there any costs for returning cosmetic products?

Further questions

Product information

What is the difference between a deodorant and an antiperspirant?

Are CL Cosmetic deodorants and antiperspirants suitable for sensitive skin?

Further questions

Company-related questions

What is the history and mission of CL Cosmetic?

What sustainability initiatives does CL Cosmetic pursue?

Further questions

Sustainability

Are the deodorants and antiperspirants from CL Cosmetic packaged in an environmentally friendly way?

How is CL Cosmetic committed to a sustainable supply chain?

Further questions

Do you have any other requests?

Contact our Customer Relations Team via one of the channels below.

Give us a call

+49 7062 9151600

We are at your disposal from Monday - Friday between 09:00 - 15:00.

email

INFO@CL.de

Write us a message. We will get back to you as soon as possible.

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About CL

To play a central role in everyday personal care –
as a responsible and transparent cosmetics company.
Our aim is to meet our customers’ daily needs for high-quality hygiene and personal care products – in every situation and for every age group.

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